We take care of your bank statements
Your bank statements are personal, and we treat them that way.
MicroCost doesn't need your online banking login or password, and doesn't connect to your bank.You upload statement files that you export from your online banking yourself, and we can't move money in your bank account.
How we protect your data
- Your data is encrypted when it's sent and when it's stored.
- You sign in through a dedicated sign-in service, so we don't see your password.
- We control who and what can access data, to help prevent unauthorised access.
- Code changes are reviewed before they're released, and automated tools check the software we use for known security issues.
- We keep logs of how the service runs, and we act on potential security issues we find.
If a security incident involves users' personal information, we'll take the steps required by applicable law, including notifying those who need to be told.
How AI uses your data
Stu, our AI assistant, and the automatic sorting of your transactions use AI. To do this, your questions to Stu and parts of your transaction data, such as transaction descriptions, are sent to third-party AI models that we use through our data platform provider.
Our provider's terms say customer data isn't used to train AI models that it makes available to other parties.
We limit what data Stu can access, and we use automated tests to check those limits.
Your account and data
When you share a view, people with the link can see details such as its name, description, filters and chart settings, but not your transactions.So please don't put personal details in them. You can turn sharing off at any time.
To ask about your data, including correcting or deleting it, email us at info@microcost.ai.
The providers we use
The cloud platform that runs our app and the data platform that stores your data are both providers that hold ISO/IEC 27001 certification and are independently audited for SOC 2 Type II.
If you have any questions, email us at info@microcost.ai.